Workers everywhere say that their #1 frustration with office technology is something like this:
“How can I automate copier meter reads, service calls and supply ordering?”
You know the drill: It’s time to let your copier provider know your copier’s meter read. The provider needs the number of clicks in order to bill you properly, right? Well, it can be a real pain to go to the copier, somehow figure out how to get a meter read, and then either call your provider or fax that meter read to them.
Well, many office technology dealers offer a way to take that burden off your shoulders, providing a FREE and safe way to collect your meter readings automatically. You don’t have to do a thing. Special software sends a “meter read agent” out to your copier, collects the meter read in the background, and sends it electronically back to your provider. Cool, huh? Plus, it virtually eliminates billing errors.
Then there’s the dreaded service call. Your printer or copier is not functioning properly. You’re in a panic. That presentation for a client must be printed or copied right away! What if you could go to your provider’s web site, log in to a secure area just for your account, and enter a service call request with an instant message directly to your provider? And then get an IM right back saying the call is placed and a repair technician is on the way? Cool? Yes, and it’s another great service offered by many of today’s advanced office technology dealers.
Finally, how about the process of supply ordering? You know….toner, developer, printer ink. Have you ever run out of toner or ink right in the middle of trying to print a presentation or mission critical report? We all have. What can be done to alleviate that?
The same technology that sends the “meter agent” out to your printer can send a “supplies agent” out electronically also. The little electronic agent finds your printer, scans all the supplies electronically, and sends a message back to your printer provider alerting them to your current supply needs. Your provider sends the toner, developer or printer ink right out to you! Amazing? You bet, and what a stress reliever for you and your office.
So, make sure your local copier/printer providers offers these cool and practical technologies. Automating meter reads, service calls and supply ordering can make a real difference in how your business runs. We’re all looking for ways to reduce stress in the office; this is one easy way to accomplish just that!
